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Frequently Asked Questions
The beauty is that you don't have to. Drivably will sell it for you! At the Drivably website, simply enter your vehicle's VIN and answer a few simple questions about your car. We'll provide you with a guaranteed cash offer in minutes – an offer that's good for 7 days. Simply take your offer to the local participating Drivably dealer indicated on the offer report and they will conduct a 15-minute walkaround inspection. Once the inspection is complete, the dealer will cut you a check.
Because we make it easy and pair you with the right dealer to ensure they pay you a fair market value for your vehicle. Trading in your vehicle, on the other hand, doesn't always net the best price because dealers need to make a profit. And selling your car on your own, in an attempt to get a higher price for it, is confusing, time consuming, and uncertain. It costs money, too. First, you have to advertise it for sale, then you have to entertain prospective buyers and meet strangers who are interested in a test drive. If you do sell your vehicle, which could take weeks or months, you're responsible for facilitating DMV paperwork and collecting payment. Drivably gives you a cash offer in minutes, facilitates a quick inspection at a local dealership, and enables you to collect a check for your car on the spot. It doesn't get any easier than that.
Nope. There is no obligation to buy another car in order to redeem your offer from Drivably. In fact, it's really up to you. You can choose to cash out of your car and collect your check, or you can use your offer as a down payment towards your next purchase and receive tax savings as a part of the transaction. You're in the driver's seat, so use your offer however you'd like!
Once you receive your offer from Drivably, we'll assign you an Auto Buddy (a live human!) to assist you every step of the way, and we'll provide directions to the closest participating Drivably dealer in your area. When you visit the dealer, they will conduct a 15-minute walkaround inspection to ensure the information you've provided about your vehicle is correct. Once the inspection is complete, the dealer will cut you a check in the amount of the offer we provided. It's that easy.
Drivably works with a network of dealers to ensure inspections are conducted. On the cash offer report that you receive, we highlight the closest participating dealer in your area who will conduct the inspection and cut you a check for the amount of the Drivably offer. Don't worry if there isn't a participating Drivably dealer in your area (yet!) Our proprietary service is relatively new which means we're adding dealers each day. Be sure to check back often to see if there's a Drivably dealer in your area.
What happens if the dealer finds something wrong with my car during the inspection?
That's o.k. Sometimes it's difficult to know whether or not your vehicle has been in an accident in prior years, or if there is an underlying mechanical problem. The dealer will determine what the issues are – if any – and share that report with you. In the event that something was undisclosed prior to your inspection, there could be an adjustment to the value you receive. Your personal Drivably Auto Buddy will work with you and their partner every step of the way to ensure you get the best offer.
Inspections are required for the used cars sold through the Drivably platform. When you visit the participating Drivably dealer indicated on your offer report, the dealer will conduct an inspection to ensure the information you've listed about your vehicle is correct. Once the inspection is complete, the dealer will cut you a check on the spot or send you payment within a few days depending on their accounting process.
Drivably's proprietary technology helps dealers locate used cars they absolutely want and need for their customers in their market area. Because of this, Drivably is able to get the right price for your used vehicle. The reality is that not all dealers want all used cars. A vehicle that's undesirable to a dealer must be sold at auction or through other wholesale channels and there are costs involved with this process. These costs impact how much a dealer is ultimately willing to give you. Instead, Drivably finds the perfect home for your car – at the right dealership, in the right market. Because of this, we're able to find dealers who are willing to pay more for it.
Don't worry. We've got your back! When you submit your vehicle information and receive your offer, we assign a knowledgeable and helpful Auto Buddy (a live person!) to assist you every step of the way. They will answer any questions you might have and help you redeem your offer at the dealership.
3133 W Frye Rd, Suite 101
Chandler, AZ 85226
Monday-Friday 9am-5pm MST
For general questions or partnership firstname.lastname@example.org